February 26, 2017

Conversations for Results (Promise Management)

Along my learning journey I was exposed to a concept that made a significant impact on my life.  I wish I’d learned it sooner because it would have made a big difference in my ability to create results.  The concept is how to have effective conversations that create results, or as I often refer to it, “Promise Management”.

Think about it for a moment.

When does the pain of disappointment, discouragement, anger, disillusionment, resentment, frustration generally come into your life or business? What really drags down morale?  My experience is that it’s when expectations aren’t being met.  It’s primarily when people break promises.

Sometimes people don’t even realize what’s causing the breakdowns in their relationships or their collaboration with business colleagues.

It’s been my experience that many people don’t understand how their reality is changed by a promise, or by someone with authority and power to make a declaration.  They don’t know the four negotiation options available to them when they are asked to do something.  Many do not realize the value and power of a  “No”.

Learning how to make clear, powerful requests that secure promises that can be counted on to make a big difference in the harmony and productivity of effective business teams.

As a leader, or effective manager, it’s important to know how to make clear requests and manage promises.  Perhaps it’s even more important to learn how to make and manage promises than it is to learn how to delegate.

Learning how we create our reality in language and that how we interpret things can cause us pain are two huge additional breakthroughs possible from this teaching.

If you’re experiencing broken promises in your relationships, and production breakdowns in your business because promises aren’t being kept, and there appears to be no accountability, you’ll be very pleased with the results of these learning sessions.

Learning requires practice and an effective coach.

Many things that are learned, like bike riding, golf or fly fishing require practice.  While you may become aware of what to do by someone telling you, or through books and videos, you generally don’t learn certain tasks unless you practice.  Learning how to make clear requests and manage promises effectively is like that. It requires practice!

We can support you in integrating these Promise Management and Accountability concepts into your culture to create more harmonious, high performing teams.

If this is of interest to you, please contact Larry at 612-723-5395.

For more information on our services or to arrange to discuss your interests or needs, please just Contact Larry.